All three packages are built around being a valuable partner to your business under our MSP Essentials product range. Cloud starts at £30 per user per month, Endpoint at £50, or Full Stack from £75 for complete coverage including everything in Cloud and Endpoint combined.
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Managed Support
Good IT support is a commodity. What growing businesses actually need is a managed support partner — one that builds processes, policies and security frameworks around your operations, not just fixes things when they break.
Our MSP Essentials packages give you exactly that. Whether you need cloud-only management, endpoint support, or a complete outsourced IT department, we provide transparent pricing with guaranteed response times and 24/7 monitoring.
Three packages. Transparent pricing. Real SLAs.
Cloud Only
£30 per user / month
- Google Workspace & Microsoft 365 monitoring and security
- Secondary email protection (mailborder scan/filter)
- Google Workspace & Office 365 backup
- Email deliverability monitoring and reporting
- Security awareness training
- Cloud vulnerability and Shadow IT monitoring
- Dark web monitoring
- Office 365 backup licence included
- MS 365 hardening, auditing and remediation
- Unlimited remote support for cloud issues
Endpoint
£50 per user / month
- Bespoke support application
- Guaranteed SLA response times (Critical: 1hr, High: 2hr, Medium: 4hr)
- 24/7 infrastructure monitoring (servers, network, endpoints)
- Managed anti-virus and anti-malware
- Microsoft and Apple patch management
- User account management (setup, password resets, archiving)
- Desktop and laptop troubleshooting
- Printer support (queues, drivers, troubleshooting)
- Backup monitoring and failure troubleshooting
- Network monitoring (switches, Wi-Fi, routers, firewalls)
- Managed premium firewall
- Advanced managed Wi-Fi
- Client management portal access
- VIP rates for onsite and project work
Full Stack
£75 per user / month — Everything in Cloud & Endpoint, plus:
- Onsite support at VIP rates
- After-hours support
- DNS record management
- Office 365 administration (mailboxes, groups, distribution lists)
- Mobile device configuration (Outlook, Teams, OneDrive)
- Managed EDR, ThreatOps and persistent foothold monitoring
- Simulated phishing attacks (monthly)
- Endpoint DNS filtering
- Security and compliance management
- IT documentation maintained on your behalf
- End-user training programme
- Quarterly business reviews
- End-to-end project management
- 3rd party vendor liaison
- Your complete outsourced IT department
Cyber Essentials Add-on
Available exclusively with Full Stack
Cyber Essentials is a UK Government-backed certification scheme that helps organisations guard against the most common cyber threats. Many contracts—particularly in the public sector and supply chains—now require CE or CE+ certification as a minimum standard.
Achieving the certificate is only half the challenge. The certification body now requires that organisations maintain their security posture year-round, not just at the point of audit. This means continuous patch management, access control reviews, firewall configuration checks, and ongoing system hardening—every single month.
Our Cyber Essentials add-on takes this burden off your plate entirely:
- ✓ Annual Cyber Essentials and CE+ audit management
- ✓ Continuous system hardening to maintain certification standards
- ✓ Monthly security posture reviews and remediation
- ✓ Policy documentation and evidence gathering for auditors
- ✓ Ongoing firewall, access control, and patch compliance checks
- ✓ Gap analysis and remediation roadmap before each renewal
If your business needs Cyber Essentials certification—or already holds it and struggles with the year-round requirements—speak to us about adding this to your Full Stack package.