Managed Support

There are a lot of IT support companies around, and many are very good at what they do. We use some of them ourselves, and the truth is that good IT support has become a widely available commodity that is unfortunately not enough these days.

IT support started with break-fix and moved to fully managed services; however, what is next?

At asyouneed, we believe that businesses today need more than IT support; they need a Managed Support Partner service! A product centred around building processes, policies and support geared to streamlining your IT operations and interaction with your team.

Processes and policies have been a part of the Enterprise sector for years. With their large budgets and workforce, it has been a necessity. We now live in an era where the requirement of security and compliance and the continual change of technology means that even small businesses must implement this. So at asyouneed, we provide a services product centred on being your Managed Support Partner, and we work on supporting your business from technology-led perspectives.

In the modern world, complex IT reaches all businesses, and you'll need a partner that can help you simply deliver! We even work across Europe for those international businesses that want a one-stop contact for EU and UK teams.

Keep it simple stupid.😉

We love this mindset, hence why we have three packages to choose from, all covering the basics of being a valuable partner to your business under our MSP Essentials product range. We have your back whether you need co-managed, fully supported or total coverage with pricing starting from £30 per user per month.

Cloud Only

Some of the features are:

  • Gsuite, 365 Monitoring and Security
  • Secondary Email Protection
  • Gsuite, 365 Backup
  • Email deliverability monitoring and reporting
  • Security Awareness Training
  • Cloud Vulnerability monitoring
  • Shadow IT and more…

Full Stack

Everything in Cloud only, plus:

  • Guaranteed Response Times
  • 24/7 Infrastructure Monitoring
  • Managed Anti-Virus/Malware
  • Vulnerability Monitoring and management
  • All you can eat remote support
  • VIP Rates for Onsite and Project work
  • Application Training modules
  • Management Portal
  • Network Monitoring

Advanced Stack

Everything in Full Stack, plus:

  • Unlimited onsite support
  • After hours support
  • Vulnerability Scan / Penetration Test
  • Security & Compliance management
  • End User Training Program
  • Cloud and hosting monitoring and management
  • Your complete outsource IT department
  • End to End Project management

Do we sound like a partner you need?